1. Introduction
This Privacy Policy explains how Minsar (Opuscope) handles and uses your personal information.
In this policy:
- « We », « us », or « our » refers to Minsar.
- « The site » refers to the Minsar website you are accessing or interacting with.
- « You » or « your » means the user visiting or communicating with us.
By registering, browsing, or engaging with our site, you agree to the terms outlined in this Privacy Policy and consent to how we process your personal data.
2. How to reach us
Company address: Paris
General inquiries: contact@minsar.app
Data protection queries: dpo@minsar.app (Data Protection Officer)
3. Information we collect
Data you provide directly
We collect information you submit when filling out forms, contacting us by phone, signing up for services, joining mailing lists, or participating in events. This can include your name, address, email, phone number, payment information, and any details relevant to the service or event.
Data from interactions
We keep records of communications between you and our team, including messages sent via forms, emails, and phone calls.
Data from website usage
We may collect data on how you use our website, such as your IP address, location, device and browser type, referring URLs, time spent on pages, and other analytics. These insights may come from third-party analytics providers and/or cookies. See section 5 for more on cookies.
Third-party data
We may receive your information from partners we collaborate with to deliver our services, including online registration systems, payment platforms, and event websites. These parties collect your data directly on our behalf.
We might also receive your information from our commercial partners—such as hardware manufacturers or tech providers—with your prior consent.
4. How we use your information
We may use your data to:
- Inform you about our product updates, new features, and releases
- Share relevant updates about our company that may interest you
- Provide customer support and assistance
5. Sharing your information
We may share your personal information with third parties when necessary to enforce legal rights, ensure the safety of our employees or users, or when required by law.
6. Cookies
To enhance your experience, we use cookies—small files stored on your device—to track and improve your browsing session. For instance, session cookies keep you logged in as you navigate our site.
You can disable cookies in your browser settings. For detailed instructions, visit http://www.aboutcookies.org. Please note that disabling cookies may affect how the site functions.
7. External content and websites
Our websites might contain content or links from third-party websites. We do not control these external sites, including their use of cookies. We recommend reviewing their own privacy policies and terms of service to understand how they collect and use your data.
8. Data security and retention
We apply industry-standard security practices to safeguard your personal information from unauthorized access or misuse.
Your data is stored only as long as necessary to deliver the services you’ve requested or to meet legal obligations.
While we strive to protect your data, please note that internet data transmission is not always completely secure.
9. Data storage location
Your data is stored on servers within the European Economic Area (EEA).
In some cases, your information may be processed outside the EEA—for example, by partners helping us deliver our services. In such cases, we ensure your data is adequately protected in accordance with this Privacy Policy.
By using our services, you consent to this international data processing.
10. Your rights
You have the right to access or correct your personal data. If you’d like to view the data we hold about you, or believe any of it is inaccurate, you can contact our Data Protection Officer using the information in section 2.
11. Policy updates
We may revise this Privacy Policy occasionally. All updates will be posted at minsar.app/policy. Please review it regularly for any changes.